We are committed to protecting your
privacy. Please read this policy carefully and come back to it occasionally as
we may update it from time to time. Coach U, Inc. (Coach U), and its family of
companies including but not limited to Corporate Coach U International, Inc. and
Corporate Coaches, Inc., sites are designed for adults over the age of 18.
However, we do not intend to have anything on this site which would be offensive
or damaging to anyone, including minors.
When you become a
customer, client, participant, student and/or member (User) of Coach U, you are
asked to enter your first and last names, your email address and other contact
information. We will never share your personal information with anyone other
than staff, faculty, teleclass leaders, facilitators, affiliates and/or fellow
students or customers. Participant Rosters are provided to your faculty
and cohort or course group. These rosters contain your name, city, state,
phone number, email address and student ID number. By participating in our
courses and programs, users agree to keep such information confidential and
further agree to use contact information for the sole purpose of communications
during the course or program unless a very personal relationship is
During interaction with this site and participation in
learning events, users may disclose additional personal information about
themselves. If you use the message board or participate in live chats on
the site any information that you reveal in those areas will be available for
other users to read. Please use common sense and discretion
We may collect anonymous statistical data from the
site which we may use for our own marketing purposes and which we may
occasionally share with third parties. This might include, for example, data on
the percentage of people living in a certain state who rank "fun/leisure" as
their number one priority. Your specific personal choices will never be revealed
to anyone. You would only be part of an aggregate pool which would include a
large number of other anonymous individuals.
We may collect your
email address in connection with promotions sponsored by the site. This
information will not leave the hands of the staff or contributors of Coach U and
will not be shared with any third party.
We may contact you
directly if we have questions about your account. If you have any doubt that it
is someone from Coach U contacting you, please feel free to take the callerís
name and then call our office to verify their identify.
re-read the policy occasionally. Conditions under which we will make an
investigating a breach of internal security, or to insure the safety of our
users, our coaches, or our staff.
On a limited number of its web pages, Coach U may use "cookies" to
any personally identifying information from users or to track user activities
beyond our web site. Coach U does not maintain copies of cookies on our web site
after you leave our web site.
Cookies are small pieces of
temporary data that are exchanged between a web site and a user's computer which
enable a "session", or "dialog", to be established between the two machines.
With the session established, Coach U may be able to tailor its responses (i.e.,
identify and provide you with the information you want) and help you traverse
our web pages in the most efficient and effective manner possible. The session
is often broken when Coach Uís server does not receive further requests from
your computer or you simply exit your browser.
to "session cookies"Ö types of cookies that are temporarily stored in your
computer's memory. Session cookies are normally deleted from a user's computer
when the user logs off the computer or the user exits the browser. As of August,
2002, Coach U does not issue "persistent cookies"Ötypes of cookies that could be
stored permanently on your workstation and reused each time you visit Coach Uís
web site. Before August, 2002, however, Coach U had a small number of websites
that automatically created persistent cookies. Those cookies may still be stored
on some user's computers and, in some cases, may be updated by the user's
browser when revisiting the Coach Uís websites. In the event a cookie is found
on your workstation that was issued from a Coach U website, you may remove it
without adversely affecting your future visits to our web
Security of Transaction Data
We ensure that your personal
data, your credit card data and your purchasing information remain secure by
encrypting them as they are transferred across the
Verification of Transaction Recipient
Coach U uses
VeriSign to ensure that your transaction with us cannot be intercepted or
interrupted by any third party.
VeriSign's authentication procedures have withstood the
most rigorous scrutiny from independent third-party auditors. In fact, VeriSign
is the only Certificate Authority in the world to have passed an extensive
independent SAS 70 audit by KPMG, the global accounting and consulting firm.
(The Statement of Auditing Standard 70, SAS 70, was established by the American
Institute of Certified Public Accountants to certify trusted practices.)
Coach U brings together a combination of industry-approved
security technologies to protect data for the bank and for you, our customer. It
features password-controlled system entry, a VeriSign-issued Digital ID for the
bank's server, Secure Sockets Layer (SSL) protocol for data encryption, and a
router loaded with a firewall to regulate the inflow and outflow of server
Once the server session is
established, the user and the server are in a secured environment. Because the
server has been certified as a 128-bit secure server by VeriSign, data traveling
between the user and the server is encrypted with Secure Sockets Layer (SSL)
protocol. With SSL, data that travels between the bank and customer is encrypted
and can only be decrypted with the public and private key pair. In short, the
bank's server issues a public key to the end user's browser and creates a
temporary private key. These two keys are the only combination possible for that
session. When the session is complete, the keys expire and the whole process
starts over when a new end user makes a server session.
Requests must filter through a router and firewall before they are
permitted to reach Coach Uís servers. A router, a piece of hardware, works in
conjunction with the firewall, a piece of software, to block and direct traffic
coming to the server. The configuration begins by disallowing ALL traffic and
then opens holes only when necessary to process acceptable data requests, such
as retrieving web pages or sending customer requests to the
No Spam Policy
require members of our community to adhere to a strict no-spam policy. If you
receive email from a Coach U community member or user that you believe you did
not request, please notify us immediately. We reserve the right to expel
or suspend members of our community (students and graduates) from any and all
enrolled and paid for programs who violate this policy. Further, Coach U
reserves the right to send regular announcements to our students and
Please contact us if you
have any questions or concerns.