| Old
Model |
The Application of
CCU’s Guiding Principles |
Today’s Model A
Shift to a Coaching Culture |
| A disconnect between
bottom line results and people’s needs. |
Principle #1 People have
something in common.People are drawn together in companies through a
compelling mission and shared values. |
When people are inspired
by a common vision and values they can readily channel their energy into
bottom line results. |
| A command and control
culture. |
Principle 2 # People are
inquisitive. Organizations that encourage curiosity accelerate learning
and creativity. |
When people at all levels
in an organization become more self-responsible the need for command and
control is replaced with an environment of mutual respect and proactive
problem solving. |
| Lack of personal
ownership for business results. |
Principle # 3 People
Contribute. When organizations recognize individual contribution they grow
leaders at every level. |
A coach approach to
performance recognition brings out the best in people and increases their
ownership of business results. |
| No succession
planning. |
Principle 4 # People
grow from connection.Collaboration is a conduit for enhancing people’s
strengths and generating innovative solutions. |
When individual strengths
are recognized the organization benefits from an ever increasing pool of
available talent. |
| Losing top talent |
Principle #5 People seek
value.Listening beyond words is the currency of valuing human capital. |
Mentor coaching supports
top talent to define their own value and deepen their satisfaction in the
present situation. This often leads to an expanded role within the
organization rather than seeking fulfillment elsewhere. |
| Conflict between vision,
values and actions |
Principle # 6 People act
in their own interest.When self-responsibility is modeled it enhances the
quality of interaction with clients and staff. |
The antidote to a culture
that diminishes people is a change in environment where people are
encouraged to align their conduct with the highest level of integrity
possible. |
| Different communication
styles and misunderstandings |
Principle # 7 -People live
from their perceptions. Successful communication includes the whole person
and people accept differences by being fully present in each
interaction. |
Coaching increases an
individual’s ability to connect with others beyond perceived differences
by listening on many levels. |
| Motivation by
intimidation |
Principle # 8 People have
a choice.Awareness is expanded by shifting perspective which reveals new
choices. |
Motivation based on
expanding choices leads to more powerful outcomes. Leaders empower others
when they take a coach approach. |
| Blaming when breakdowns
occur |
Principle #9 People
define their own integrity.Integrity in individuals comes from continuous
alignment between the organization's mission, vision, and values and their
own. |
Coaching provides a
framework for inquiry, which transforms breakdowns into new opportunities. |